Sony announces DSC-P1 battery problem (UPDATED)|
(Wednesday, April 16, 2003 - 15:51 EDT)
Sony Japan and US have announced that they has begun a one-year program to fix a potential fault on the DSC-P1 digital camera.
According to the announcement, a combination of factors can cause the camera to stop charging the battery before charging is completed. The camera reports a full charge, but over time the life of the battery is reduced to the point where the camera will power off immediately even on an apparently fully-charged battery.
Sony has begun a program that will run from April 15th, 2003 to April 14th, 2004, allowing customers who are experiencing this problem to send in their camera for repair free of charge. We've seen it described as a recall elsewhere, but Sony aren't using this description - instead, they're only asking owners to return their cameras if they experience a problem. The repair consists of improvements to the camera's power jack, firmware, the AC adapter, and NP-FS11 battery.
The Sony Cyber-shot DSC-P1 was first announced in September 2000, and was discontinued the following year.
UPDATED 2003-04-16 16:16ET: Item amended to point to the US service announcement, which we have now found.