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Hewlett Packard's Photosmart R707 digital camera. Copyright © 2004, The Imaging Resource. All rights reserved. HP Photosmart R707: New firmware prevents fire hazard
(Wednesday, June 7, 2006 - 00:00 EDT)

A joint press release issued by Hewlett Packard Co. and the U.S. Consumer Product Safety Commission is advising the public about a potential issue with HP's Photosmart R707 digital camera.

According to the release, the 679,000 R707 cameras shipped worldwide (224,000 of which were sold in the USA) can potentially catch fire if some non-rechargeable batteries, including the Duracell CP-1, are inserted while the camera is in its docking station or the AC adapter is connected. THe CPSC states that to date, HP has received one report of a camera catching fire under these conditions, without injuries.

The press release refers to a "recall" of the cameras, but it should be noted that HP isn't asking customers to return them. Instead, a firmware update has been released which prevents the problem from occurring. Customers can either download the update from HP's website, or request their local HP office to send them the update by mail.

HP states that battery life and charging time will be unaffected by the update, and advises all customers to apply the upgrade - even if they don't use non-rechargeable batteries in the camera. (The reason being that you shouldn't risk a friend or family member who was unfamiliar with your camera accidentally placing single-use batteries in it without your knowledge).

More details can be found on HP's website.

Original Source Press Release:

Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix

June 6, 2006 - WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. (To access color photos of the following recalled products, see CPSC's Web site at www.cpsc.gov.)

Name of Product: HP Photosmart R707 Digital Camera

Units: About 224,000 in the United States (about 679,000 worldwide)

Importer: Hewlett-Packard Company of Palo Alto, Calif.

Hazard: The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.

Incidents/Injuries: HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.

Description: This recall involves the HP Photosmart R707 Digital Camera. The HP logo and the model name and number are printed on the front of the camera.

Sold at: Electronic, computer and camera stores as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400 (estimated U.S. retail price).

Manufactured in: China

Remedy: HP has developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at http:www.hp.com/go/r707safetyupdate or contact HP and request that the update be shipped to them directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.

Consumer contact: For additional information, visit HP's Web site at www.hp.com/go/r707safetyupdate or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday. .

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270 or visit CPSC's Web site at www.cpsc.gov/talk.html. Consumers can obtain this release and recall information at CPSC's Web site at www.cpsc.gov.

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