Adobe Launches Installer Team Blog|
Mike Pasini, The Imaging Resource
(Wednesday, February 11, 2009 - 14:12 EST)
At last, Etta! You can gripe to the guys who build the installers if you're having a problem. But watch out, they write back!
Responding to the difficulty of installing a suite of applications, Adobe's installer team has launched a blog "to post all Installer and licensing-related information to users of Adobe products."
The blog is edited by Senioir Engineering Manager Eric Wilde, who manages the engineering team responsible for the Creative Suite.
"This blog is intended as a two-way communication about the 'out of box experience' that users of Adobe software have when they purchase our products," Wilde writes in the initial entry. "Through posts on this blog we intend to communicate what is happening with the deployment (installer/updater) and provisioning (licensing) aspects of Adobe software."
That includes everything from time of purchase to updating installed components, including downloads, installation and licensing.
Although the blog only opened for business yesterday, there are already lots of comments, according to Wilde. He has personally been addressing them one by one. To contribute, visit the blog and use the Post a Comment form at the bottom of the page.