Does your Canon T4i suffer from identity crisis?
posted Thursday, July 5, 2012 at 2:50 PM EDT
Right before the July 4th holiday, Canon USA published a product advisory for its EOS Rebel T4i digital SLR. The cause? A case of mistaken identity.
According to the advisory, certain Rebel T4i cameras sold in the United States and Puerto Rico incorrectly identify themselves in the EXIF header of captured images. Instead of the camera's US-market name, some Rebel T4i units instead marks image as having been captured with their Japanese-market equivalent, the EOS Kiss X6i.
Rebel T4i cameras with a case of identity crisis will, says the company, have the number three as the second digit of their serial number. If your camera's serial number matches, simply check how the camera is identified by looking at a captured image with Digital Photo Professional, Image Browser EX, or the EXIF viewer of your choice, or look at the camera settings dialog in EOS Utility.
If your Rebel believes itself to be a Kiss and you'd like that corrected, contact Canon USA using the contact details provided in the product advisory, or your local Canon agent.