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Ricoh Global issues service advisory
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(Thursday, October 13, 2005 - 09:28 EDT)

Much as we predicted at the start of the week, service advisories for cameras with failing CCD image sensors continue to appear almost on a daily basis.

NOTE: Since this item was published, we have compiled a new and more in depth source of information on this issue. Please consider visiting our article CCD Sensor Problems in Consumer Imaging Products as well as (or instead of) this item!

Japanese consumer electronics and office automation company Ricoh Co. Ltd. has now published a service advisory on its global website that mirrors similar advisories from Canon, Fujifilm, Konica Minolta, Nikon and Sony. Ricoh's advisory describes the problem as follows:
"When the product is used in camera mode, the LCD panel exhibits either a distorted image or no image."
As with the other companies, Ricoh says it will offer free repair of this problem for certain products, regardless of warranty status. Ricoh's list of affected cameras is:
  • Caplio RR30
  • Caplio 300G
  • Caplio G3
  • Caplio G3 model M
  • Caplio G3 model S
  • Caplio ProG3
  • Caplio G4
  • Caplio G4 wide
  • Caplio 400G wide
  • Caplio RX
Further details can be found in Ricoh's product service advisory.

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