Sony: potential issue for DSC-T5 digicam|
(Thursday, August 2, 2007 - 18:32 EDT)
A notice posted today on the Sony US website describes a problem said to occur on certain of the company's DSC-T5 model digital cameras, and promises a free repair.
According to the Sony Electronics Inc. notice (which is mirrored by a similar notice on the Sony Global website), the metal plating on the bottom of early production run DSC-T5's can peel away from the camera body and warp outward due to an anomaly with the adhesive on this part of the camera. If this happens, it is possible that an exposed sharp edge could result in minor cuts or scratches.
Sony has released ranges of serial numbers that could be affected, which vary by market. In the US market, the serial numbers listed are from 3500001 to 3574100. In Japan, the serial numbers include those between 3010001 and 3081200. Information on how to obtain a repair should you experience this problem can be found on the Sony Electronics website for US customers, and on the Sony Global website for Japanese customers.
The Sony Cyber-shot DSC-T5 was first announced in August 2005, and went on sale shortly thereafter. Yolanda Hunt-Boes, a PR manager with Sony Electronics, confirms the total number of cameras that could be affected worldwide is some 350,000. Of these around 66,000 cameras are said to have been sold in Japan, and a further 74,100 units in the US market. At this time, we understand that Sony has received some 30 reports of the warping problem worldwide, of which four were in the US. Of the US reports, three customers were said to have received slight cuts or scratches.