Sigma helping the victims of recent hurricanes
posted Tuesday, October 17, 2017 at 12:00 PM EDT
Update at 4:00 PM ET: We have clarified the terms of Sigma's offer. Repairs are being offered to covered products free of charge, while trade-in options are being offered at a special price on a case-by-case basis.
Similar to what they did following Hurricane Sandy in 2012, Sigma has announced that they will repair or replace any of its products which are under warranty and have been damaged by the recent hurricanes: Harvey, Irma and Maria.
If you have a covered Sigma camera or lens which was damaged, Sigma will either fix or replace your product provided you return it to Sigma by December 31 with a copy of your original sales receipt. In an official statement, Sigma says it will either repair free of charge or allow a trade-in at a special price (which is determined on a case-by-case basis).
If the hurricanes have destroyed the appropriate documentation, you will need to contact Sigma directly. Further, any repairs or replacements are subject to the discretion of Sigma. Unfortunately, anything out of warranty will not be covered, but that is not unusual and Sigma deserves a lot of credit for covering the hurricane damage, which normally would not be covered considering the damage is a result of a natural disaster.