Adobe Posts TechNote on CS3 Tracking Calls|
Mike Pasini, The Imaging Resource
(Wednesday, January 9, 2008 - 15:13 EST)
Company explains its site traffic monitoring approach.
After a slew of reports that Adobe was spying on CS3 users by accessing an obscure and suspiciously named Web site whenever an application in the suite was launched, the company today issued a TechNote.
The calls to the *.2O7.net ('O' not zero) are to Web analytics partner Omniture, the TechNote explains, which Adobe uses to track calls to its Web sites.
Creative Suite 3 software fetches content from Adobe.com two ways: through the Welcome screen or an embedded browser. Those are the calls being tracked by Omniture. "No personally identifiable information is ever submitted when fetching content from Adobe.com or when tracking calls are made after the fetched content is received," the TechNote claims.
The Welcome screen itself can be disabled by selecting the Don't Show This Again option in its lower left corner.
"Adobe is working with Omniture to assign more standard hostnames that do not give rise to such confusion," the TechNote said.