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PhotoPoint's logo. Click here to visit the PhotoPoint website! Pantellic emails PhotoPoint customers! (UPDATED)
By
(Wednesday, July 18, 2001 - 17:26 EDT)

Existing paying users will see their accounts extended by two months according to Pantellic's statement...

IR reader Ron Smith of conservative news forum FreeRepublic.com just dropped us an email to point out that Pantellic Software, new owners of the PhotoPoint website, has now sent out an email to customers advising them of the change. The email advises PhotoPoint subscribers that their existing account terms will be honored, and that Pantellic will be extending all existing paying accounts by a period of two months as a goodwill gesture. This should go some way towards appeasing users who have been upset at the period of several days during which PhotoPoint was inaccessible, and is definitely to be applauded. The full text of PhotoPoint's email follows:



Sent: Wednesday, July 18, 2001 1:34 PM
Subject: Pantellic acquires PhotoPoint.com
Please note, this email is being sent to inform you about important news at PhotoPoint.com. Even if you have opted out of promotional messages, we are required to contact you regarding this important change.
PhotoPoint
About PhotoPointPantellic Acquires PhotoPoint.com
Site Features
PhotoPoint Home
Visit My Albums
Gallery
PhotoTalk
 
July 18th, 2001
Cheers from PhotoPoint.com
PhotoPoint.com Acquired by its Original Creators

Dear Members,

Dale Gass

I am very pleased to announce some exciting changes at PhotoPoint.com.

Many people have expressed fears about the future of PhotoPoint.com in light of the many closures, layoffs, and changes that are occurring at other photo sites. The recent changes at PhotoPoint.com ensure a long and stable future for the site and your photos.

Until now, PhotoPoint.com has been owned and managed by PhotoPoint Corp (USA), but developed and maintained by Pantellic Software Inc. Pantellic was the original creator of the site, and back in 1999, sold the intellectual property of the site to PhotoPoint Corp.

Pantellic Software is proud to announce that on July 17th, we re-acquired the rights to the site, allowing us to continue to develop and maintain the site as we have been, but also letting us set the future direction, based upon our daily contact with the membership. You can view our press release at:http://www.photopoint.com/aboutus/press/07-17-01.html

I would like to apologize for any uncertainty that our members may have experienced during the transition of ownership. Your photos, albums, and memberships were never at any risk of loss. The safety and integrity of our members' photos has always been, and will continue to be, our number one priority. We understand how important your photos are to you.

We want to assure our members that we will honour all existing paid memberships and trial accounts. In addition, in appreciation of your patience and loyalty during this period of uncertainty, we will be extending the term of existing paid memberships by two months.

In the future, we plan to make the site even better. We know the success of the site hinges on the satisfaction of you, the members of PhotoPoint. We will be counting on your comments and suggestions about our features and services to help us make the right changes and enhancements to the site. We would encourage members to send any constructive feedback or suggestions to suggestions@photopoint.com.

I apologize for our delays in communicating these events of the past week to you. As you can appreciate, the transition of ownership has been very hectic for us, and during private negotiations, one's ability to make public statements can be limited.

I want to personally thank you for your loyalty. All of us in the Pantellic Family look forward to continuing to make PhotoPoint.com the greatest and safest place in the world to store and share your photos.

Sincerely, Dale Gass Dale GassCEO, Pantellic Software, Inc.

About Us  |  Terms and Conditions  |  Privacy PolicyCopyright © 2001 by Pantellic Software, Inc. All Rights Reserved.


UPDATED 2001-07-18 18:49ET: IR reader Orin Herskowitz dropped us an email which explains why PhotoPoint's 'MarketPlace' section is currently unavailable. As you might have guessed, with the site in the process of being transferred from PhotoPoint.com Corp. to Pantellic Software Inc., vendor agreements with companies that provide services for PhotoPoint's MarketPlace are being transferred, and in the meantime this section of the site will remain unavailable. PhotoPoint's customer service rep who gave Orin this information notes that "[we] are working [to] get our MarketPlace back online as soon as
possible". Thanks, Orin!

Thanks to Ron Smith / FreeRepublic.com for this item!

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