digitalshot52's reviews

Kenko 2X Teleplus PRO 300 DGX AF

Explained in numerous e-mails to Kenko repair facility in Huntington Beach Ca. it caused my Canon 5d Mkiii to lock, using Canon 300 F4 L while micro adjust is on. Canon 70-200 F2.8 works fine. Was told to send in for a chip update, after numerous e mails where they asked what color dot, which is ( Blue ). No one from company calls when they say they will, so I have to call, since e mails go unanswered. Now, after 1 month, they say, they won't help me. No one will tell me why it causes camera to lock. After e-mailing Japan, Huntington repair, no one has answers. Just ignore. Yesterday, I was told they thought mine had a yellow dot. No info on their company site. Camera and lenses show complete compatibility, and when asked why they don't list any issues, get no response. As a consumer, I told them I'm very frustrated, but no one ever has answers.