Adobe looks like they may finally be ready to take your Lightroom performance complaints seriously
posted Tuesday, July 11, 2017 at 1:30 PM EDT
It seems like a near bi-monthly discussion, but Adobe Lightroom isn't performing where it should be. Users around the world regularly grumble about the various problems with the application, usually homing in on its slow speeds when computing a variety of tasks. But if a post published to the Lightroom Blog is any indication of Adobe's stance on the issue, they may perhaps finally be ready to listen to users regarding problems with the popualar photo sorting and batch editing program.
In a short post, Adobe's Director of Project Management Tom Hogarty said the following regarding Lightroom performance:
"I would like to address concerns recently voiced by our community of customers around Lightroom performance, as improving performance is our current top priority. We have a history, starting with our first public beta, of working with our customers to address workflow and feature needs, and we’d like to take that same approach regarding your performance concerns. We already understand many of the current pain points around GPU, import performance, certain editing tasks and review workflows and are investing heavily in improving those areas. Over the past year we’ve added numerous enhancements to address your performance concerns but we understand we will have a lot of work to do to meet your expectations. If you have feedback or would like to work with the Lightroom team on your most pressing issues, please fill out this survey."
The survey wastes no time asking the important questions, and gives you the chance to voice your top three gripes regarding Lightroom's performance right off the bat. Hopefully this is a sign that Adobe is going to take the problems with Lightroom seriously, because as we highlighted in an article regarding one of their competitors, users have been complaining about peformance since 2012.