Fuji details potential control lock issue for some GFX100 bodies, offers fix for affected cameras


posted Friday, July 26, 2019 at 11:13 PM EDT


If you're an early adopter of the spectacularly high-res Fujifilm GFX100 mirrorless camera and you've been experiencing problems with accidental operation of the camera's shutter release, the company has a potential answer for you in a service notice issued yesterday. The company has identified an issue with the shutter release lock for the secondary, portrait-orientation shutter button on some early-production GFX100 bodies, and is recommending customers contact their local Fuji service center for a fix.

Only cameras within the following serial number ranges are affected, according to Fujifilm, and even within these ranges it's possible that a fix may already have been applied to your camera prior to sale. No method is provided for identifying affected cameras which have already received the fix, other than by speaking to the service center.

Potentially-affected serial number ranges are as follows:

  • 92001001~92001975 (excluding 92001830, 92001832, 92001833)

  • 93001001~93001034 plus 93001038, 93001039, 93001041 and 93001046

  • 92A01001~92A01525

  • 92M01001~92M01027

As well as the potential for accidental triggering of the shutter button, the issue with the lock function could also result in small parts coming loose inside the camera body and adversely affecting operation in other ways, as well. If your cameras is within the serial number ranges above, contact your local Fujifilm service center, which can be found using the directory here, and they'll be able to advise how you should proceed, or put your mind at rest if your camera has already received the fix. The serial number itself can be found on the rear of the LCD monitor, as shown in the image above.